Posts of Gary McCauley

Difference Between BCP and DRP and Why Does it Matter
Other

Difference Between BCP and DRP and Why Does it Matter

Running a successful business isn’t just about developing quality products and determining the highest-performing marketing...

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NOC vs SOC – Key Differences and Challenges
IT Security

NOC vs SOC – Key Differences and Challenges

The distinction between network operations and security operations (NOC and SOC) has blurred quite a...

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Different Types of Firewalls in Network Security Explained
IT Security

Different Types of Firewalls in Network Security Explained

What is Firewall and its Types? A firewall is a network security device that monitors...

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Common Challenges in IT Field Services and How to Overcome...
IT Support

Common Challenges in IT Field Services and How to Overcome...

Challenges are bound to arise in the fast-paced world of IT field services. Have you...

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Outsourcing NOC Services: FAQs and Common Questions Answered
NOC Services

Outsourcing NOC Services: FAQs and Common Questions Answered

Are you considering outsourcing NOC (Network Operations Center) services for your business, but have unanswered...

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The Future of Outsourced NOC Services: What to Expect
NOC Services

The Future of Outsourced NOC Services: What to Expect

As technology evolves rapidly, businesses increasingly turn to outsourced Network Operations Center (NOC) services to...

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10 Managed Services Benefits and Risks You Need to Know!
Managed Services

10 Managed Services Benefits and Risks You Need to Know!

Introduction to Managed IT Services Managed IT solutions are those services that are offered by...

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Managed Security Services for a Healthy Enterprise Network!
Managed Services

Managed Security Services for a Healthy Enterprise Network!

The headlines are full of it, and more so every day. Security is everyone's concern...

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Great Managed Service Providers (MSP) Value Proposition
Managed Services

Great Managed Service Providers (MSP) Value Proposition

You can think of a Managed Services Provider value proposition in two frameworks or business...

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The Future of Managed IT Services and How They Will...
Managed Services

The Future of Managed IT Services and How They Will...

Managed IT services have become increasingly popular over the last decade and play a major...

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Common IT Challenges That Managed IT Services Can Help Solve
Managed Services

Common IT Challenges That Managed IT Services Can Help Solve

Do you need help keeping up with the ever-evolving world of IT? Do you feel...

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The Future of IT Support: Trends and Predictions
IT Support

The Future of IT Support: Trends and Predictions

A Brief Overview of the History of IT Support and Its Current State Today, IT...

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The Differences Between In-House and Outsourced IT Support
IT Support

The Differences Between In-House and Outsourced IT Support

Do you need IT support for your business, but don't know whether to hire in-house...

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Best Practices for IT Support in Small Businesses
IT Support

Best Practices for IT Support in Small Businesses

Importance of IT Support for Small Businesses Small businesses increasingly rely on their IT systems...

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The Role of IT Support in Cybersecurity
IT Support

The Role of IT Support in Cybersecurity

The importance of IT support cannot be overstated. It is essential to the success of...

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The Comprehensive Guide to NOC Administrators & Technicians
Blog

The Comprehensive Guide to NOC Administrators & Technicians

As a business owner, finding ways to improve and streamline the company is an ongoing...

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Managed Services vs Professional Services
Managed Services

Managed Services vs Professional Services

When it comes to IT infrastructure, there are two main types of service providers: Managed...

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What is Network Operations Center (NOC)?
NOC Services

What is Network Operations Center (NOC)?

Network Operations Center – Definition A network operations center (NOC) houses the equipment and personnel...

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How To Monitor Server Performance?
Other

How To Monitor Server Performance?

Server performance monitoring is essential for understanding the behavior of your applications and services. This...

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6 Main Reasons To Outsource Your Cybersecurity
IT Security

6 Main Reasons To Outsource Your Cybersecurity

Cybersecurity has continued to grow in importance for companies of all sizes, but so has...

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9 Ransomware Best Practices for Prevention And Response
IT Security

9 Ransomware Best Practices for Prevention And Response

Ransomware has become an increasingly common threat for businesses and consumers alike. The term "ransomware"...

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Digital Cold War: Russian Cyber Attacks Create Big Loss for...
IT Security

Digital Cold War: Russian Cyber Attacks Create Big Loss for...

There’s very little doubt left as to whether Russia has been hacking into large organizations...

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Shared Services Vs Managed Services
Managed Services

Shared Services Vs Managed Services

What kind of services do you need? The answer might vary depending on several factors....

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What is a Network Engineer?
Networking

What is a Network Engineer?

What is a Network Engineer? A position as a network engineer or network administrator is...

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What is a Point to Point Wireless Bridge?
Wireless

What is a Point to Point Wireless Bridge?

What is a Point to Point Wireless Bridge? A point to point wireless bridge is...

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What Should be Include in Managed Services SLA?
Managed Services

What Should be Include in Managed Services SLA?

What are Service Level Agreements or SLAs? An SLA is an agreement between a client...

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What is Microwave Network?
Networking

What is Microwave Network?

Microwave network operators require network operations centers (NOCs) to manage and continually monitor the performance...

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What Is Network Policy? Benefits of Network Policy?
Networking

What Is Network Policy? Benefits of Network Policy?

You might have heard the term ‘network policy’ before but mightn’t be too sure what...

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What is a Wireless Assessment ?
Networking

What is a Wireless Assessment ?

One of the services offered here at ExterNetworks is a wireless assessment service. It's a...

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Need IT Support for Your School or College?
IT Support

Need IT Support for Your School or College?

Looking for IT Support for your school? Frustrated and worried about supporting remote learning for...

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10 Major Cybersecurity Threats for Businesses
IT Security

10 Major Cybersecurity Threats for Businesses

Managing cybersecurity threats isn't just something for larger businesses to pay attention to. Many people...

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What is a Managed Services Provider (MSP)? How it can...
Managed Services

What is a Managed Services Provider (MSP)? How it can...

To stay competitive in business, you need to play to your strengths and minimize risk....

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Best Practices For Choosing A Managed Services Provider
Managed Services

Best Practices For Choosing A Managed Services Provider

Choosing a managed services provider can be quite a tedious task. As a business person...

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How to Deal With Network Challenges to Reduce Overhead Cost
Networking

How to Deal With Network Challenges to Reduce Overhead Cost

Network issues often suppress the continuation of profitable and effective Network management, and enterprises end...

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Network Monitoring Best Practices You Need to Know
Networking

Network Monitoring Best Practices You Need to Know

What is Network Monitoring? Why is IT monitoring a key element of your organization? The...

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What is a Managed Desktop Services?
Managed Services

What is a Managed Desktop Services?

When hoping to take the load off your IT team while also providing your staff...

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Benefits of AI and Machine Learning in Network Monitoring
Networking

Benefits of AI and Machine Learning in Network Monitoring

AI&ML are becoming more prevalent across the network, from edge to core. They're being used...

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What is SLA? Types and Best Practices
Other

What is SLA? Types and Best Practices

A service level agreement (SLA) is used to define the services that will be provided...

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Working in the Dark: Denying the True Cost of Network...
Blog

Working in the Dark: Denying the True Cost of Network...

Keeping your Network running and avoiding downtimes is a vital task for every Network Administrator....

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What is White Label Help Desk Support Services?
Help Desk Services

What is White Label Help Desk Support Services?

A White Label Help Desk Solution That Helps Your Company Cut Costs and Increase Customer...

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Outsourced NOC vs In-House NOC: How Outsourcing NOC Benefit You?
NOC Services

Outsourced NOC vs In-House NOC: How Outsourcing NOC Benefit You?

A network operation center also called a NOC, is a location from which IT technicians...

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SD-WAN vs MPLS – Which is Better for your Business?
Other

SD-WAN vs MPLS – Which is Better for your Business?

Business requirements and scaling applications have placed many demands on existing networks. This has left...

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Best Practices for Moving IMAP to Office 365
Managed Services

Best Practices for Moving IMAP to Office 365

Here are a few best practices for selecting the best Office 365 email migration tool...

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What you Need to Know About Securing your Data against...
IT Security

What you Need to Know About Securing your Data against...

Recommended Best Practices to Protect Yourself from Biggest Threats Businesses of all sizes are realizing...

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Need to Minimize Costly Network Downtime Try Managed Router Services
Networking

Need to Minimize Costly Network Downtime Try Managed Router Services

According to the Ponemon Institute’s annual report, the average cost of unplanned outages is $8,850...

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How Managed Service Providers Can Protect Their Clients from Ransomware
Managed Services

How Managed Service Providers Can Protect Their Clients from Ransomware

For so many businesses, the threat of cybercrime has become a very real concern and...

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Top 7 Reasons for Network Downtime & What to Do...
Networking

Top 7 Reasons for Network Downtime & What to Do...

What Is Network Downtime? Network downtime occurs when there are problems with or interruptions to...

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What Is Network Segmentation?
Networking

What Is Network Segmentation?

What Is Network Segmentation? Network segmentation is the process of dividing your computer network into...

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How MSPs Help Businesses To Reduce IT Costs
Managed Services

How MSPs Help Businesses To Reduce IT Costs

Have you been thinking about ways to reduce the IT costs in your business? Well,...

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The Business Benefits Of Managed IT Services
Managed Services

The Business Benefits Of Managed IT Services

Your business competes in a tough global marketplace, no matter the sector in which you...

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Why Do Business Opt For Managed Services?
Managed Services

Why Do Business Opt For Managed Services?

Do you outsource? Outsourcing is among the most important methods of achieving success for a...

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