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A Powerful Extension of Your Business

Facility

The state of your network operations defines the state of your business. With your network up and running, our Network Operations Center (NOC) is a uniquely powerful business tool to help manage your IT environment, while protecting both your brand and reputation.

Our Managed NOC Services are designed to work as an extension of your IT infrastructure, giving you the power of state-of-the-art capacity, without having to invest in or care for it. We provide your company a seamless experience as all our server and service monitoring is carried out through the ExterNetworks NOC. We will work with your current tools to ensure that your services are not interrupted during the transition.

Managed NOC Services provides 24x7 Help Desk Services By handling more than 90% of routine tickets, NOC shares the labor-intensive responsibility and reduces costs, allowing you to focus on projects that have more business value.

Imagine running 24x7x365 operations and with more than 500 NOC certified, experienced engineers that have your back, as we carefully monitor and maintain network devices, enterprise servers, databases and applications wherever they're hosted. And if there is any anomaly in infrastructure, health, security, or capacity, we work tirelessly to regain optimal network performance. We really do have your back, and always will – 24/7/365.

If you're wondering if ExterNetworks NOC is right for you, ask yourself if any of these questions touch a nerve. If they do – let's discuss it.

Tired of not knowing how many technicians you'll need for a given project?
Unsure if you can customize the team exactly how you want it and have complete control over each resource?
Struggling to determine how to mix and match resources as your requirements evolve?
Are you battling with budgets that undermine your potential?
Concerned about learning and adopting your RMM and PSA tools?

ExterNetworks NOC Features

24-hour security and issue resolution.
Back-up and monitoring from our state-of-the-art NOC.
RMM/PSA tools and processes executed by experienced engineers and domain experts.
Centralized operational processes keep your business running efficiently and productively.
Reduced risks without costly downtime with proven management and escalation processes.
Reduced OPEX costs with less in-house and field operations resources.

Your ExterNetworks Advantage

24x7x365 hassle-free monitoring and remediation of servers, networks, applications, databases and workstations.
Increased capabilities without increasing head count or draining resources.
End RMM alert panic and minimize the number of false-positive tickets.
Your engineers will spend more time on higher-margin projects.
Rapidly replace or add new resources from our flexible on-demand service models.
Enjoy cost savings of up to 30% with our Managed NOC Services.
Mix and match our on-demand service delivery models to maximize your benefits.