What is Managed VoIP Services? How Does VoIP Work

28.4k views

Do you want to save money on your phone bill? If yes, then managed VoIP services might be the solution for you. Managed VoIP Services are cloud-based telephone systems that allow you to make calls over the Internet instead of using your regular landline or mobile service provider. It is a virtual PBX system that enables you to make and receive calls from anywhere at any time. The main advantage of using it is that you don’t have to pay for long-distance charges. Check more in detail about Managed VoIP Services and their benefits.

What is Managed VoIP Service?

Managed VoIP Services are services that allow businesses to reduce their telecom costs by outsourcing their phone calls to third-party companies. It will enable businesses to save money on long-distance charges and other associated expenses.

VoIP stands for Voice over Internet Protocol. This type of communication uses the Internet instead of traditional telephone lines. The advantage of using VoIP is that it allows you to communicate from anywhere at any time.

With the rise of smartphones, tablets, and laptops, consumers now expect to be able to access information and perform tasks wherever they are. As such, businesses are looking for ways to cut operational costs, and one way to achieve this is through the use of managed VoIP services.

Managed VoIP Service providers offer a variety of features such as call forwarding, voicemail, caller ID, conference calling, etc. They also provide advanced features like HD voice quality, unlimited minutes, and free incoming calls.

What Is Voice Over Internet Protocol (VOIP)?

A typical home computer uses a modem to send and receive information via the public switched telephone network (PSTN). When you call, your computer sends out a signal that travels along the PSTN and reaches the destination number. The speed of the PSTN limits this method of communication. With a standard analog phone line, the maximum rate is approximately 56 Kbps.

A digital phone line works much faster, and it transmits signals digitally rather than sending out analog waves. Digital technology also enables computers to transmit audio information without losing sound quality.

For these reasons, many companies are now offering high-speed connections over the Internet. This type of connection is called “voice over internet protocol” or “VoIP.”

How Does VoIP Work?

With VoIP, you can connect to the Internet and use your existing phone equipment to place calls. Your computer is an intermediary between your local area network (LAN) and the Internet.

You can either use a traditional analog phone adapter or a specialized VoIP card, and both cards work similarly. The difference is that with a traditional analog phone adapter, you must purchase a separate device to convert your analog phone into a digital format.

With a VoIP card, you don’t have to buy anything additional. All you need is a broadband connection and a compatible phone, and you simply plug the phone into the VoIP card.

When you dial a number, the VoIP software converts the digits into data packets and sends them across the Internet to the destination number. Once there, the packets are converted back into human speech.

Benefits of Managed VoIP

Here are some of the reasons why many business owners choose managed VoIP services:

  • Better Quality Calls – One of the best things about VoIP is that it provides much higher-quality sound than traditional telephones, and this means that you’ll hear fewer dropped calls and clearer conversations.
  • Less Expensive Long Distance Charges – Because VoIP doesn’t use traditional phone lines, you won’t incur additional fees when making or receiving calls across state lines. This makes it possible to reduce your long-distance bills by hundreds of dollars each year.
  • Scalable Solutions – With a managed VoIP solution, you can easily add new users without upgrading your existing system. You don’t have to invest in expensive upgrades every time you add staff members.
  • Flexibility – With a managed VoIP solution you can quickly scale up or down as needed. For example, if necessary, you could start small and grow into a large enterprise..
  • No Need for Hardware – Unlike traditional telephony systems, which require physical equipment such as PBXs and modems, VoIP requires only one piece of hardware – an IP router.
  • Easy Setup – A VoIP system with a managed service provider is usually very easy. The process typically involves connecting your phones to the company’s IP router, configuring the router, and adding a couple of numbers.
  • Great Customer Service – Most managed VoIP providers offer excellent customer service. You’ll never get disconnected or lose your connection because they’re always there to help.

Choosing a Managed VoIP Provider?

When choosing a managed VoIP provider, look for one that meets your needs. Some important factors to consider include:

  • Bandwidth Requirements – The amount of data that passes through your network at any given moment is known as bandwidth. If your network isn’t fast enough, you may experience slowdowns and delays in transferring files and other types of data. A well-managed VoIP provider should be able to meet your bandwidth requirements.
  • Features – Look for a provider that has the features you want. These might include call recording, voicemail transcription, call forwarding, etc.
  • Support Options – Ensure that the provider offers telephone and email support. In addition, ask them whether their technicians are available during normal business hours or whether you need to contact them after hours.
  • Pricing Structure – Don’t sign up for a plan that costs more than what you’d pay for a similar plan from another provider. Also, avoid plans that charge extra for certain services like faxing or voicemail.
  • Security – Ask the provider about its security policies and procedures. Does it encrypt communications? How does it handle passwords? Do they have access to your records?

In-Conclusion, Managed VoIP services are becoming popular as they offer many benefits over traditional phone service providers. With managed VoIP services, you don’t have to worry about maintenance or installation costs, and you won’t be required to purchase expensive equipment. Managed VoIP services are a great way to reduce monthly expenses without sacrificing quality. If you are looking for a reliable managed VoIP service provider, look no further than ExterNetworks!

See how ExterNetworks can help you with Managed IT Services

Request a Quote Speak with an IT Expert

Latest Articles

Press C anytime
to Contact Us