TenaciousTenacious

As your trusted partner, our Managed Voice Services at ExterNetworks will manage your cloud-based unified communications strategy in the most effective manner, keeping costs in check, and overseeing operations from end-to-end, including planning, testing, implementation, managing device level updates.

UnflappableUnflappable

With the importance of your business telecommunication needs at the very heart of what we do, we offer one point of contact that allows you to manage your service with ease.

ProficientProficient

Our VoIP solutions are designed with security and reliability at their core. With the quality of service, predictability and optimal design being central in our vision, we offer 20+ years experience at pro-active management of communication services.

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We Can Help You With

As part of our full Managed Solutions portfolio, it helps you better manage your distributed network and keep costs in check.

Designing an Optimal System for Your Business

Designing an Optimal
System for Your Business

We meet all of your needs from providing and installing equipment through monitoring and controlling your voice services to ensure that they perform to the highest level all of the time.

Installation and Training

Installation and Training

Whatever the size of your organization, we can help. Whether you are a large company working across numerous locations with extensive installation demands, we’ll meet those technical needs in a cost-effective manner.

Customizations and Call Flow Design

Customizations and
Call Flow Design

With best-in-class support, our managed voice services are engineered to deliver the best cloud-based unified communications that are fully customizable to the needs of your specific business.

Seamless Integration

Seamless Integration with
Smartphones and Desktops

We offer all-in-one VoIP communication platforms with both wired and wireless handsets, including desktop and smartphone integration, advanced calling features, long-distance and global calling.

Voice Conferencing

Voice Conferencing

Our managed voice service works with a variety of devices. It uses advanced technology to provide flawless video conferencing that exceeds the needs of your business.

Support by Our Certified Technicians

Support by Our
Certified Technicians

With multi-site support analytics, security and backup, you can rest assured that as part of our fully managed solutions portfolio, your distributed network will be reliable across every device within your organization.

What our Experts Can Do For You

ExterNetworks fully-managed voice services provide customers with complete network reliability, overseeing all technology operations from end-to-end. As your trusted IT partner, we manage your cloud-based unified communications strategy from planning, testing, and implementation to managing device level updates. Our VOIP solutions are designed and built around reliability and quality service, running predictably, optimally, and securely.

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Need Help? We’re Here

ExterNetworks provides a broad range of Managed IT Services. Our team of highly qualified
and trained professionals are always ready to assist you around the clock.

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Our experts help you in getting the right solution for your business within your budget. Fill the form & Get the best quotes ever.

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Schedule a demo

Some stories are better if shown than told.! Request a free demo to experience how ExterNetworks Managed IT services can benefit your business. Schedule a Demo Today!

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Contact Sales

Have Questions, fill out the form, and our experts are ready to offer 24/7 support. Call Us Today!

Phone SALES: (732) 624-1900

Resources

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White Paper

A Guide to Managed Technology Services and its Role in Solving Current IT Challenges.

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Case Study

How to Meet Your Vision Through Core Strategic Operations Using Managed NOC

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You Asked. We Answered.

But if we didn't, just reach out to us and we'll be happy to answer your questions.

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FAQ's

What are Managed Voice Services, and how do they work?

Managed Voice Services provide businesses with a comprehensive communication solution, including voice calling, VoIP (Voice over Internet Protocol), and unified communication tools, all managed by a service provider. These services include setup, maintenance, and support, ensuring reliable and efficient communication. ExterNetworks manages the entire process, offering businesses scalable voice solutions that reduce costs, improve collaboration, and ensure consistent voice quality.

Why should businesses in New Jersey consider Managed Voice Services?

Businesses in New Jersey benefit from reduced costs, enhanced scalability, and improved communication efficiency with Managed Voice Services. ExterNetworks offers localized expertise and tailored solutions, ensuring businesses stay competitive while minimizing downtime and operational disruptions.

What is the difference between Managed Voice Services and traditional phone systems?

Traditional phone systems rely on legacy hardware and fixed-line connections, often limiting flexibility and scalability. Managed Voice Services, like those from ExterNetworks, use internet-based VoIP technology, offering advanced features, remote accessibility, and cost efficiency, making them more adaptable to modern business needs.

Are Managed Voice Services suitable for small businesses in New Jersey?

Yes, Managed Voice Services are scalable and cost-effective, making them ideal for small businesses. ExterNetworks provides customizable solutions designed to meet the specific needs of businesses, regardless of size.

How can Managed Voice Services improve communication for New Jersey businesses?

Managed Voice Services improves business communication by offering features like VoIP, call routing, voicemail-to-email, and unified communications. These tools enable seamless collaboration, support remote work, and enhance client interactions. ExterNetworks ensures optimized communication solutions with 24/7 support tailored to local business needs.

Do Managed Voice Services in New Jersey offer 24/7 support?

Yes, ExterNetworks provides 24/7 monitoring and support for Managed Voice Services in New Jersey. This ensures quick resolution of technical issues, minimal downtime, and uninterrupted communication for businesses of all sizes.

What industries in New Jersey benefit most from Managed Voice Services?

Industries like healthcare, finance, retail, education, and legal services benefit greatly from Managed Voice Services. ExterNetworks delivers customized solutions for each industry, enhancing communication reliability, improving client interactions, and meeting business compliance requirements in New Jersey.

What features are included in Managed Voice Services?

Managed Voice Services include VoIP, call routing, voicemail-to-email, unified communications, call recording, analytics, and advanced conferencing tools. ExterNetworks ensures these features are tailored to meet business-specific needs.

Can Managed Voice Services integrate with other business tools?

Yes, Managed Voice Services seamlessly integrate with tools like CRM, ERP, and collaboration platforms, enabling streamlined workflows. ExterNetworks provides customized integrations to enhance business operations.

How do Managed Voice Services ensure call quality and reliability?

Managed Voice Services use advanced monitoring, Quality of Service (QoS) protocols, redundant systems, and proactive support to maintain superior call quality and reliability. ExterNetworks ensures minimal disruptions with 24/7 monitoring and support.

Are Managed Voice Services compatible with remote work setups?

Yes, Managed Voice Services are highly compatible with remote work, offering multi-device access, mobile apps, and cloud-based systems. ExterNetworks ensures employees stay connected from anywhere with secure and reliable solutions.

How much do Managed Voice Services cost for businesses in New Jersey?

The cost varies based on factors such as the number of users, required features, and support level. ExterNetworks offers flexible pricing plans tailored to the needs and budgets of New Jersey businesses.

What factors affect the pricing of Managed Voice Services in New Jersey?

Key factors include the number of lines, advanced features like call analytics or unified communications, integration requirements, and the level of ongoing support. ExterNetworks provides transparent pricing customized for your business.

What is the process for switching to Managed Voice Services in NJ?

The process involves assessing your current system, planning the migration, configuring the new setup, and ensuring a seamless transition with minimal downtime. ExterNetworks handles every step, including training and ongoing support.

How long does it take to set up Managed Voice Services for New Jersey businesses?

Setup time depends on the size and complexity of the business. On average, ExterNetworks can implement Managed Voice Services within a few days to a week, ensuring a smooth and efficient deployment.

Are Managed Voice Services secure for handling sensitive business information?

Yes, Managed Voice Services are highly secure, using encryption, firewalls, secure protocols, and access controls to protect sensitive data. ExterNetworks implements robust cybersecurity measures to ensure your business communications remain confidential.

Do Managed Voice Services comply with New Jersey's communication regulations?

Yes, Managed Voice Services from ExterNetworks are designed to comply with local and industry-specific communication regulations, ensuring lawful and secure business operations in New Jersey.

What measures are taken to prevent downtime or breaches in Managed Voice Services?

ExterNetworks employs proactive monitoring, redundant systems, data backups, and advanced threat detection to prevent downtime and breaches. These measures ensure reliable and secure communication for your business.

Can Managed Voice Services scale as my New Jersey business grows?

Yes, Managed Voice Services are highly scalable, allowing you to add users, features, and capabilities as your business grows. ExterNetworks ensures seamless scalability to match your evolving needs.

Can Managed Voice Services be customized for unique business needs in New Jersey?

Absolutely. ExterNetworks specializes in tailoring Managed Voice Services to address the specific challenges and goals of businesses in New Jersey, ensuring solutions align with your unique requirements.

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