The NOC Functionalities

NOC Services Functionalities

The focal point of organizations to control and monitor networks is the NOC. This is where the network operations are kept up to par through all the stages, ways and channels of communication available to the staff that is overseeing them. The ability to outsource these services and have them performed twenty-four hours a day allows companies to detect and fix issues immediately preventing downtime and loss profits. The benefits are increased when an experienced MSP such as ExterNetworks takes over the basic functions.

NOC Major Functions

The technical team of the NOC keeps an eye on the endpoints by managing and monitoring to resolve issues as they come up and prevent issues from occurring by taking preventative measures. Engineers, technicians, and other staff is free to perform other tasks.

• Network Monitoring

  Available around the clock with ExterNetworks, remote network monitoring allows applications and machines to be checked remotely. Custom watches designed to keep an eye on clients, equipment and products are done by specialist ensuring that everything is working correctly at all times. Monitoring of the network can also be used to identify threats and other issues in the network which increases the efficiency of the network.

• Incident Response

  NOC outsourcing through ExterNetworks gives faster incident response times allowing them to be taken care of as they occur no matter what time it is. Incidents are responded to and resolved more quickly with the benefit of 24 hours 7 day a week monitoring to identify them as they occur. The improved response times means that incidents are dealt with faster and can be prevented more easily in the future.

• Establishment, Investigating and Refreshing of Application software.

  Picking the correct application software for a business can improve the functioning and efficiency and the proper software will ensure that your business is saving time and resources. The application software is a program for performing specific functions such as resource coordination, figure calculations, and information management. Visuals can be constructed and data manipulated through the use of application software.

  The outsourced NOC services can include finding the new application software and checking it for issues that can cause problems with the network. The software can also be updated to perform tasks more efficiently, and this will increase the overall efficiency of the company.

• Patch Management

  Patches are part of the network security. The management of patches assists in the acquiring, installation and testing of multiple patches or code changes on software tools and applications that are already present on computers. Systems remain up to date with existing patches and the appropriateness of patches is determined. The types of patches implemented in a network depends on the types of threats that are present.

• Network Capacity and Backup

  Network Operations Center can remotely backup the data on the company’s network. The capacity refers to the available storage space for the backing up of files and other data on the server. This reduces or even eliminates the need for in-house backup systems. The storage capacity needed for regular backups on in-house systems is also reduced when backups are done remotely from an off-site location. There can be an increase in storage capacity to ensure that the network does not fail as a result of an inability to restore it from a backup.

• IPS Administration and Firewall Checking

  An IPS (intrusion prevention system) monitors networks for activities that are malicious including violations of policy and threats to security. The primary purpose is to identify suspicious events, log the information and attempt blocking of the activity. Finally, any suspicious activities are reported. Through the identification and logging of the suspicious activity it is possible to identify it faster in the future and come up with a solution to prevent it from occurring again.

  The firewall is the system of network security that controls and monitors traffic on the network using a set of safety rules that have been predetermined. A barrier is created between trusted and untrusted networks. Traffic is filtered between at least two networks and run off of the network hardware by network firewalls. Host computers run host firewalls which control the traffic pattern on the machine.

• Analysis of Threats

  The network operation center design allows for threats to the system to be analyzed remotely freeing up company resources from being down while scans are run and systems are trouble-shooted. Whenever something comes in it is scanned to see if there is anything that could potentially be damaging. This means that time is saved by the IT department because they don’t have to spend time determining threats or the severity of threats to the system. Threat severity is determined by trained engineers and technicians at a remote location to ensure that the system continues to run smoothly. The in-house IT team can focus less on threat identification and prevention and more on other infrastructure building tasks.

• Filtering and Remediation with Antivirus Software

  Frequent checks for viruses are done on emails with the valid server license for supported software to ensure that malicious emails do not make it through and infect the entire system. Antivirus remediation is the method used to attempt to remove viruses found on the system, hopefully before they can damage the system. The filtering for viruses regularly reduces the overall risk of system downtime a great deal.

• Management Based on Policies

  The administrative approach aimed at simplifying the management of endeavors when it comes to the establishment of policies designed to deal with potential situations that could arise is known as policy-based management. Operating rules are needed for order to be kept. It is essential to achieve consistency and maintain security while achieving a goal. Staff members should be educated on the policies that are in place for the way that things should be handled throughout the company.

There are various forms of around the clock NOC monitoring that organizations make available including the checking of the physical machine and applications. The software, hardware, and network itself are kept up and running to prevent downtime which prevents companies from losing revenue. The ability to have threats identified and dealt with off-site means that it is possible users never realize there was a danger to the system since it is less likely to experience downtime as a result of a threat to the system.