NOC Performance from Servers

How NOC Services Provide Maximum Server Performance?

A NOC or Network Operations Center is a centralized location that provides support to computer networks and infrastructure to find and fix incidents. The provider is typically connected to the internet or the backbone of the internet to provide the best possible bandwidth.

Improving Server Performance with NOC Services

• Monitoring and Reporting on the Network, Around the Clock Service Desk

  The service desk being open 24×7 means that someone is always available to assist businesses in locating issues. Diagnosis of issues in the network can be done through various methods of monitoring. ExterNetworks NOC monitoring allows for alerts around the clock as remote technicians fix the issues. The costs are lower for off-site support than on-site support which saves companies money.

  • Infrastructure Monitoring: The IT infrastructure is monitored to identify events that cause problems and find ways to resolve them effectively. ExterNetworks allows companies to stay ahead of the issues and prevent significant matters.
  • Application and Server Monitoring: Applications and servers are monitored at all hours of the day and night by highly qualified engineers.

• Management of Incidents and Problems

  ExterNetworks provides a single contact point for every incident as outlined in the Service Level Agreement. The cause of events is found because incidents are automatically raised and the monitoring team assigns them to the correct team so they are resolved quickly.

• Monitoring Creates Web-based Reports

  Reports based on the monitoring of servers, websites and customer interaction are generated daily and compiled into monthly reports. This remote monitoring allows automatic generation which ensures the performance level of the network is always known. The most significant advantage to web-based reports is that they allow for actual user transactions to be duplicated to pinpoint what caused a problem and its origin so that it can be handled effectively. Incidents that have been dealt with are summarized and given to clients to keep the communication consistent.

• Firewalls

  Computer firewalls are the defense systems of computing devices or networks. They are the software used for security on private networks to prevent unauthorized access or software from getting access through the Internet connection. Firewalls are useful for filtering traffic when the system is exposed to the global internet.

• VPN Tunnels

  The link between another network and a device that is encrypted is the VPN tunnel or Virtual Private Network. Users are given access to the network’s protected information through a public network that is used to connect to the private network.

• Wireless Access Points

  An access point or wireless access points are a hardware device that gives Wi-Fi devices the ability to connect to the wired network. A router is usually connected to through the access point, or the router itself can serve as the wireless access point. A NOC can monitor the access points remotely to help ensure that the network is not being accessed without permission to prevent unauthorized access to information.

• LANs/WANs/MANs

  LAN is the local area network or group of network devices and computers typically in a single location that is connected. WAN is a wide area network meaning it is not restricted to a single location but is in the same state or country. MANs are metropolitan area networks which are more significant than the LAN but limited to a specific geographical area.

  Services provided include optional services and reports.

• Power and Facility Systems

  Network Operation Centers provide redundant power sources that are powered with uninterruptible supplies. Widespread system failures as a result of power outages are prevented with the assistance of these backup generators. The facilities for outsourced NOC have cooling, system security and the network considered in the design. It is essential that the machines be kept cold to keep them operating correctly.

• NOC Services Maximize the Performance of the Network (servers) with Minimal Cost

  Users are not aware a NOC is present when the business’s network is operating at maximum efficiency with the managed IT service partner. Cost is minimal because the company does not have to deal with housing the IT department or if the current IT staff is dealing with issues of lesser importance. The services are outlined and costs specified in the agreement between the NOC provider and the businesses.

• NOC Captures and Classifies Network Events, Notifies of Network Events, and Minimizes Downtime by the Escalation of the Resolution.

  Network events are captured through the around the clock monitoring of the network to ensure that incidents are detected and identified immediately. Performance indicators can be collected from components, the detected events are correlated, and steps are taken to correct them. Incidents are confirmed and electronic notifications are sent of the incidents. Management of incidents is done with the goal to reduce the disruptions to business so that the highest levels of satisfaction and availability is achieved.

• IT Resources are More Efficient and the Expenses Associated with Staffing and Software are Reduced while the Performance of the Server is Maximized.

  IT resources are free from sending emails about incidents and tracking them so the focus can be placed on other things. The cost associated with staffing and software is reduced by outsourcing to remote network operations centers. The current software can be kept up to date which increases server performance.

• Network Operation Centers Protect Against and Fix Network Outages

  Network operations centers are there to prevent and fix outages in the network. Monitoring tools allow the NOC to be prepared to handle outages at various levels with teams of technicians at every skill level. For example, Tier 1 remediation services include but are not limited to, network infrastructure resetting, server rebooting and the restarting of applications that have crashed. Issues are quickly resolved through the triage of the system being instituted remotely.

  When a company’s network is kept up and running around the clock transition processing is not interfere with which keeps customers happy. The ability of outsourced noc to fix issues keeps the IT department free for daily operations without the increased overhead. The NOC Services cost comes to less than the cost of paying overtime or additional staff members on site to handle these issues because it is all included in the service agreement between the noc and the company receiving the services.