Manage
We will manage every aspect of your Office 365 support needs, giving you the peace of mind that you can focus on those other aspects relating to your business.
Accuracy
With our support, your team needs never make errors in their work again.
Proficiency
Our trained team can give your employees the skills they need to work with the Office 365 software at their disposal.
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Complete Microsoft Office 365 Support Services
We offer a complete consulting and support service to increase efficiency and productivity within your workplace. With training, guidance, and around the clock support for all of your team members, our managed IT services will provide everything your team needs to stay on task.
Data and Information Protection
We will show you how to protect your files, documents, and other pieces of sensitive information using the Office 365 software.
Mobile Device Management
We will help you to use the in-built Mobile Device Management in Office 365 to help you secure and manage your team's mobile devices, such as their iPhones, iPads, and Android devices.
Multi Factor Authentication
Protect your organization from attacks using our support to set up multi factor authentication on your computer and mobile devices.
Azure Active Directory Auditor
Real-time audit data to alert you to changes and logins in your Azure Active Directory. We will quickly detect those incidents that threaten your security, and that could cause downtime.
Security Awareness Training
Online breaches can be disastrous to your business, so our trained technicians will provide all aspects of security training for your team.
Secure Score Monitoring
Your Office 365 security score is reflective of your organization's security. We will monitor your security score and will provide recommendations on how to increase it when needed.
What our Experts Can Do For You
We understand the technical complexities that arise when implementing new software into your business, especially for those who aren't proficient in using them. Our experts are here to help each of your team members, ensuring they are fully equipped to work with the Office 365 software on their respective devices.
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Need Help? We’re Here
ExterNetworks provides a broad range of Managed IT Services. Our team of highly qualified
and trained professionals are always ready to assist you around the clock.
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Our experts help you in getting the right solution for your business within your budget. Fill the form & Get the best quotes ever.
Request a QuoteSchedule a demo
Some stories are better if shown than told.! Request a free demo to experience how ExterNetworks Managed IT services can benefit your business. Schedule a Demo Today!
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Have Questions, fill out the form, and our experts are ready to offer 24/7 support. Call Us Today!
SALES: (732) 624-1900
Resources
White Paper
A Guide to Managed Technology Services and its Role in Solving Current IT Challenges.
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Case Study
How to Meet Your Vision Through Core Strategic Operations Using Managed NOC
DOWNLOAD NOW!You Asked. We Answered.
But if we didn't, just reach out to us and we'll be happy to answer your questions.
Contact UsFAQ's
What are Office 365 Support Services?
Microsoft Office 365 Support Services encompass a range of technical assistance and management solutions designed to help businesses optimize their use of Office 365 tools. This includes troubleshooting, migrations, licensing management, and ongoing support to ensure seamless operation.
Why does a business need Office 365 Support Services?
Microsoft Office 365 Support Services are essential for businesses to maximize productivity and efficiency. With expert support, organizations can navigate complexities, minimize downtime, and leverage the full potential of Office 365 features explicitly tailored to their operational needs.
What industries in New Jersey can benefit from Office 365 Support Services?
Various industries in New Jersey, including healthcare, finance, education, and manufacturing, can benefit significantly from Microsoft Office 365 Support Services. These services can enhance collaboration, improve data management, and streamline workflows across diverse sectors.
Can Office 365 support help my business migrate from another platform?
Yes, ExterNetworks Microsoft Office 365 Support Services include migration assistance from other platforms, ensuring a smooth transition with minimal disruption. Our team adheres to best practices and leverages industry-leading support to facilitate a seamless and efficient migration process.
Are your Office 365 support services customized for small and medium-sized businesses (SMBs)?
Absolutely. We specialize in providing customized Microsoft Office 365 Support Services tailored to the unique requirements of small and medium-sized businesses (SMBs). ExterNetworks focuses on delivering scalable solutions that align with your specific business goals and challenges.
What Microsoft Office 365 issues do your support services typically resolve?
Our support services resolve a wide array of Microsoft Office 365 issues, from account management and software bugs to integration challenges and performance optimization, ensuring your business runs smoothly.
Can you assist with troubleshooting Microsoft Office 365 performance issues?
Yes, ExterNetworks provides comprehensive troubleshooting for Microsoft Office 365 performance issues. Our proactive approach helps identify and resolve bottlenecks, ensuring optimal performance for your organization.
Do you provide support for Microsoft Teams and SharePoint integration?
Certainly, our team offers expert support for Microsoft Teams and SharePoint integration, helping your organization enhance collaboration and productivity across platforms.
Can your team manage Office 365 email migrations without downtime?
Yes, we can manage Microsoft Office 365 email migrations with zero downtime. ExterNetworks employs proven methodologies to ensure a seamless transition, allowing your business operations to continue uninterrupted.
How do you ensure data security and compliance during Office 365 configuration?
We prioritize data security and compliance during Microsoft Office 365 configuration by adhering to industry best practices and leveraging advanced security protocols. Our experienced team conducts thorough assessments to ensure your data remains protected.
Do your support services include Office 365 licensing management?
Yes, ExterNetworks Microsoft Office 365 Support Services include comprehensive Office 365 licensing management. We help optimize your licensing strategy, ensuring you have the right subscriptions for your business needs, thereby maximizing your investment.
What steps are involved in setting up Office 365 Multi-Factor Authentication (MFA) for my organization?
Setting up Microsoft Office 365 Multi-Factor Authentication (MFA) involves assessing your current security posture, configuring MFA settings, and providing training for your team to ensure a smooth implementation. We guide you through each step, reinforcing your organization's security.
Can you help resolve issues with OneDrive and cloud storage synchronization?
Yes, the ExterNetworks Microsoft Office 365 Support team is adept at resolving issues related to OneDrive and cloud storage synchronization. We provide targeted support to ensure your files are accessible and synchronized across all devices.
What are your response times for Office 365 support in New Jersey?
Our response times for Microsoft Office 365 Support Services in New Jersey are prompt and efficient. We strive to address inquiries and issues within established service level agreements (SLAs), ensuring minimal disruption to your business operations.
Do you offer 24/7 Microsoft Office 365 support for businesses in New Jersey?
Yes, ExterNetworks offers 24/7 Microsoft Office 365 Support Services for businesses in New Jersey, providing round-the-clock assistance to ensure your operations remain uninterrupted at all times.
How do you handle urgent Microsoft Office 365 service outages?
In the event of an urgent Microsoft Office 365 service outage, we initiate our incident response protocol immediately. Our dedicated Office 365 Support team works swiftly to diagnose and resolve issues, keeping you informed throughout the process.
Do you offer remote and onsite Microsoft Office 365 support in New Jersey?
Yes, ExterNetworks provides both remote and onsite Microsoft Office 365 Support Services in New Jersey, catering to your specific needs and ensuring you receive the most effective assistance, regardless of your location.
What is included in your Office 365 managed support plans?
ExterNetworks Microsoft Office 365 Managed Support plans include a comprehensive suite of services such as technical support, proactive monitoring, licensing management, and strategic guidance. This holistic approach ensures that your Office 365 environment remains optimized and aligned with your business objectives.
Can you optimize Microsoft Office 365 for better collaboration across departments?
Yes, we specialize in optimizing Microsoft Office 365 for enhanced collaboration across departments. Our tailored strategies facilitate seamless communication and teamwork, utilizing the full capabilities of Office 365 tools.
How do you handle Microsoft Office 365 integration with third-party business applications?
ExterNetworks manages your Microsoft Office 365 integration with third-party business applications through a structured approach, ensuring compatibility and maximizing functionality to support your business processes.
Can you customize Office 365 applications to suit my business needs?
Absolutely. We offer customization services for Microsoft Office 365 applications, aligning them with your specific business requirements to enhance usability and effectiveness.
What steps do you take to ensure seamless integration of Microsoft Office 365 with my CRM?
To ensure seamless integration of Microsoft Office 365 with your CRM, we conduct a thorough analysis of your existing systems, configure settings, and implement best practices for data synchronization and usability, allowing for a unified experience across platforms.
Do you provide end-user training for Microsoft Office 365 tools like Teams and Outlook?
Yes, we offer comprehensive end-user training for Microsoft Office 365 tools, including Teams and Outlook. Our training sessions are designed to enhance user proficiency, ensuring that your team can leverage the full potential of these applications for better collaboration and productivity.
What does your onboarding process for Microsoft Office 365 support services look like?
Our onboarding process includes a detailed assessment of your current Microsoft Office 365 environment, followed by tailored training sessions and ongoing support. We prioritize a seamless transition, ensuring that your team is equipped with the necessary tools and knowledge to optimize their use of Office 365 from the outset.
How do you handle employee transitions in Microsoft Office 365 (e.g., adding/removing users)?
We have a streamlined process for managing employee transitions in Microsoft Office 365. Our team will assist in adding or removing users quickly and securely while providing necessary documentation, support resources, and training for new users to ensure they are integrated smoothly into your organization's workflows.
What is the cost of your Microsoft Office 365 Support Services for businesses in New Jersey?
ExterNetworks pricing for Microsoft Office 365 Support Services in New Jersey is competitive and designed to fit various budgets. For a precise quote tailored to your specific needs, we recommend scheduling a consultation with our team.
Do you offer flexible pricing plans for Microsoft Office 365 support?
Yes, we offer flexible pricing plans to accommodate businesses of all sizes. Our goal is to provide support that aligns with your budgetary requirements while delivering exceptional service.
Are there additional fees for onsite support in New Jersey?
Additional fees may apply for onsite support, depending on the nature and extent of the services required. We ensure transparency in our pricing structure so that you are well-informed of potential costs.
Do you provide a free consultation to assess my Microsoft Office 365 support needs?
Yes, we offer a complimentary consultation to assess your Microsoft Office 365 Support Services needs. This allows us to understand your unique requirements and propose tailored solutions that can enhance your Office 365 experience.
What measures do you take to secure sensitive business data in Microsoft Office 365?
We employ a multi-layered approach to security, including data encryption, access controls, and continuous monitoring of your Microsoft Office 365 environment. Our proactive measures ensure that sensitive business data remains secure against potential threats.
Can you recover lost or deleted files in Microsoft Office 365?
Yes, our Microsoft Office 365 Support Services include file recovery for lost or deleted items. We utilize advanced recovery tools to help restore your data promptly and minimize disruptions to your business operations.
How do you monitor for potential security threats in my Microsoft Office 365 environment?
ExterNetworks implements real-time monitoring solutions that track user activity and system performance in your Microsoft Office 365 environment. Our team is trained to detect and respond to potential security threats swiftly, ensuring the integrity and security of your data.