As your business grows, so does the complexity of your IT infrastructure.
You could spend all your time and resources managing it yourself, or you could outsource it to a team of experts.
ExterNetworks provides Outsourced IT Support Services that keep your business up-to-date with the latest technology. We can help you avoid costly downtime and lost productivity.
Contact us today to learn more.
Outsourcing IT Support Services has become common practice across industries. In addition to saving time and money, outsourcing IT support services also help companies reduce their risk exposure.
Outsourcing IT support services allows businesses to focus on core competencies and free up resources to improve other company areas. This approach also enables them to leverage the expertise of experts who specialise in specific technologies.
What is Outsourced IT?
Outsourced IT refers to a business that contracts with an outside company to provide its technology needs, such as computer hardware and software support, networking support, data storage, and other IT related services. The outsourcer offers these services on behalf of the client, who may be a small or large enterprise.
How can Outsourced IT Help My Business?
Outsourcing your IT is a great way to save money and time while still having the same level of service as you would with an in-house team. The key benefit of outsourcing is that you get access to a larger pool of talent than if you were to hire just one person, and you also get access to a wider range of skill sets and expertise. This means that you will be able to find someone who has experience working on similar projects as yours, or even better, someone who already has the skills that you need.
Outsourcing your IT is not only cost-effective, but it's more flexible. If you are looking for a specific skill set, you can quickly find people with those skills.
If you decide to outsource your IT, you should consider how much control you want over the process. Some companies may allow you to oversee every aspect of the project, while others may require that you sign off on everything. It's best to choose something between these two extremes.
Cost Savings
By outsourcing your IT needs, you can cut costs by hiring fewer employees. In addition, you won't have to pay for office space, equipment, utilities, and other overhead expenses.
Flexibility
When you outsource your IT needs, you gain flexibility. Instead of worrying about managing your own IT infrastructure, you can focus on running your business.
Scalability
With the ability to scale up or down as needed, you can easily adapt to changing market conditions.
Expertise
Hiring experts allows you to tap into their knowledge and experience. They can take care of routine tasks like data backups, maintenance, and security updates.
Reliability
Your outsourcers have been vetted by industry standards, ensuring they meet certain quality requirements.
IT governance
You need an Managed Service Provider (MSP) aware of rapidly changing regulatory landscapes, including ones that don't directly affect their business. They should understand how these laws affect their technology infrastructure, from GDPR to California Consumer Privacy Act (CCPA).
What To Outsource In IT
Many options are available if you're looking to outsource some of your IT services. Here are just a few:
IT Help Desk
This is probably the most popular form of outsourcing because it allows you to get the best possible price without paying a premium for quality. Several different help desk types are available, including on-site and remote. On-site means they will come to your office or home and provide service; remote means they'll work from their own offices.
Networking
This can be an excellent option if you need someone to manage your network. They'll set up your equipment, install software, and configure everything to work properly. You won't have to worry about any of these things.
Data Backup
If you don't want to lose data, you should consider outsourcing your backup needs. It's important to back up your data regularly, but if you do it yourself, you may not always make sure that it gets backed up correctly. A good company will take care of this for you.
Security Monitoring
If you want to know when something bad happens, then security monitoring is a great way to go. These companies will monitor your systems 24/7 and alert you whenever anything goes wrong.
IT Support
If you need technical support, you should also look into outsourcing your IT support needs. Most businesses offer basic support plans at a reasonable rate, but if you need more advanced support, you might find that you can get better rates through outsourcing.
If you are interested in finding more information about outsourcing your IT support, please contact us today!
Why We're the Right Company for Your Organisation?
We are a full-service provider of managed IT services with over 20 years of experience in the industry. Our team has extensive knowledge in digital transformation and technology needs, allowing us to provide you with a customized solution that meets your specific requirements.
Our Managed Service model allows us to take care of all aspects of your IT infrastructure, so you don't have to worry about managing or maintaining it. We will ensure that your network is secure, reliable, scalable, and available 24/7.
Our goal is to help our clients achieve their goals by providing them with an affordable, flexible, and cost-effective way to manage their IT infrastructure.
We offer a wide range of IT solutions, including:
- Onsite Support
- Remote Support
- Network Managed Services
- NOC Support
- Break-fix support services
- NOC Services
- Smart hands services
