SLA Monitoring

SLA Monitoring from ExterNetworks is a proactive approach to meeting your business goals by assuring websites, platforms, applications, servers, devices and more, are always available and performing at peak levels whenever you need them. 24/7/365 monitoring of your complete infrastructure efficiently delivers a superior experience for all users and customers, at operational standards that are unequalled in the industry.

Manage resources and processes more efficiently through the ITIL framework, all aligned to your business needs with improved efficiency and reduced costs. We don’t offer a one-size-fits-all solution in a box, but customized service level agreements to meet your specific business objectives. Metrics reflect your needs, not our convenience, and can feature critical benchmarks such as Average Speed to Answer, Time Service Factors, First Call Resolution, Turn-Around Time, Mean Time to Recover and more.

Enjoy superior uptime, and greater reliability for all environments from Shared Hosting, Virtual Private Networks to Dedicated Servers and more. SLA Monitoring is designed to meet and exceed your metrics, from network uptime to power uptime, executing scheduled maintenance windows and upgrades, all while keeping you updated, secure and compliant. SLA monitoring from ExterNetworks is a smarter and more efficient way to focus your business resources strategically, profitably and confidently.

Getting Started

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