Facilitate
Our services allow you to keep working effectively, even during device problems, with our easily accessible, prompt response.
Consolidate
Consolidate your hardware to the devices most effective for your business
Collaborate
We work with you to deliver in warranty and out of warranty services that won’t leave you stuck with no support.
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Complete In Warranty/Out Of Warranty Services
If your hardware devices are no longer under warranty but are in need of repair, don’t panic. You may be eligible for our out of warranty services.
24x7x365 Support
Our engineers are on hand to help you 24 hours a day, 365 days a year.
Authorised Service
Centers and Engineers
Our Certified engineers are fully capable of swapping your hardware and getting your network live.
On-Site and Off-Site
Repair Services
Get repairs in your office, or in our specialised centers.
Timely Repair/Replace
Our engineers are available to replace your hardware anywhere, anytime
Pick Up & Drop
We’ll collect the device from you, and drop it back off when it is repaired.
Flexibility to choose
Our services are flexible, so you can decide if you want replacements or something else for your devices.
What our Experts Can Do For You
Our experts provide you with 24/7 support which includes handling support requests, triaging incident severity, reacting within SLA parameters, troubleshooting, resetting passwords, replacing hardware when needed, and keeping you up to date and informed on the whole process.
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Need Help? We’re Here
ExterNetworks provides a broad range of Managed IT Services. Our team of highly qualified
and trained professionals are always ready to assist you around the clock.
Request a Quote
Our experts help you in getting the right solution for your business within your budget. Fill the form & Get the best quotes ever.
Request a QuoteSchedule a demo
Some stories are better if shown than told.! Request a free demo to experience how ExterNetworks Managed IT services can benefit your business. Schedule a Demo Today!
Request a DemoContact Sales
Have Questions, fill out the form, and our experts are ready to offer 24/7 support. Call Us Today!
SALES: (732) 624-1900
Resources
White Paper
A Guide to Managed Technology Services and its Role in Solving Current IT Challenges.
DOWNLOAD NOW!
Case Study
How to Meet Your Vision Through Core Strategic Operations Using Managed NOC
DOWNLOAD NOW!You Asked. We Answered.
But if we didn't, just reach out to us and we'll be happy to answer your questions.
Contact UsFAQ's
What are out-of-warranty IT services, and how do they benefit businesses?
Out-of-warranty services are support and repair solutions for equipment that is no longer covered by the manufacturer's warranty. They benefit businesses by providing expert repairs, minimizing downtime, and allowing for better budget management through customized maintenance contracts designed to extend equipment life.
How do IT out-of-warranty repair services compare to manufacturer support?
Out-of-warranty repair services often provide more flexible options than manufacturer support, including faster response times and personalized service. ExterNetworks offers tailored maintenance contracts that ensure businesses receive the attention they need without the limitations typically found in manufacturer contracts.
Do you offer nationwide IT out-of-warranty repair services for businesses?
Yes, ExterNetworks provides nationwide out-of-warranty repair services, ensuring that businesses across the country can access our expert support and maintenance solutions, regardless of their location.
How do I determine if my equipment qualifies for IT out-of-warranty services?
Equipment qualifies for out-of-warranty services if it is no longer under the manufacturer's warranty period. Our team at ExterNetworks can help assess your equipment and determine the best course of action to keep it operational.
Can out-of-warranty IT services help extend the lifespan of my IT hardware?
Yes, out-of-warranty services from ExterNetworks can significantly extend the lifespan of your IT hardware by providing regular maintenance, timely repairs, and upgrades, ensuring that your investment continues to deliver value.
What types of equipment and devices do you repair under out-of-warranty IT services?
We repair a wide range of equipment and devices, including servers, networking hardware, and various IT peripherals. ExterNetworks specializes in offering comprehensive support for all critical business technology.
Do you offer onsite out-of-warranty IT repair services for businesses?
Yes, ExterNetworks provides onsite out-of-warranty repair services, allowing us to address issues quickly and efficiently on your premises, thereby minimizing disruption to your business operations.
Can you provide preventative maintenance for out-of-warranty equipment?
Absolutely. ExterNetworks offers preventative maintenance programs designed to keep your out-of-warranty equipment running smoothly, reducing the likelihood of unexpected failures and costly repairs.
How do your service agreements work for out-of-warranty IT support?
Our service agreements for out-of-warranty support are customizable, allowing businesses to choose coverage options that fit their needs. This flexibility ensures that you receive the right level of support for your equipment.
Do you offer diagnostics and troubleshooting for out-of-warranty servers and networking hardware?
Yes, ExterNetworks provides comprehensive diagnostics and troubleshooting services for out-of-warranty servers and networking hardware, helping you quickly identify and resolve issues.
How quickly can you repair or replace IT equipment that is out of warranty?
We aim to provide prompt service, often completing repairs within a few business days. The speed of our service is a key advantage of choosing ExterNetworks for your out-of-warranty needs.
Do you provide firmware and software updates for out-of-warranty IT devices?
Yes, we offer firmware and software updates as part of our out-of-warranty services, ensuring that your devices remain secure and up-to-date with the latest functionality.
What security measures do you follow when repairing IT hardware?
ExterNetworks prioritizes security by implementing strict protocols during repairs, including data protection measures and secure handling of all sensitive information throughout the service process.
Can you assist with data recovery for out-of-warranty storage devices?
Yes, we provide data recovery services for out-of-warranty storage devices, utilizing advanced techniques to help you recover critical data when you need it most.
How are out-of-warranty service costs calculated?
Costs for out-of-warranty services are typically calculated based on the type of service required, complexity, and specific equipment involved. ExterNetworks offers transparent pricing to ensure you understand your investment.
Are there any hidden fees associated with out-of-warranty IT services?
No, ExterNetworks is committed to transparency. We clearly outline all costs associated with our out-of-warranty services to avoid any hidden fees.
Can businesses customize their out-of-warranty IT service plans based on needs?
Yes, we encourage customization of service plans based on the unique requirements of your business.
Do you provide bulk repair discounts for businesses with multiple devices?
Yes, we offer bulk repair discounts for businesses managing multiple devices, making it cost-effective for organizations to maintain their IT infrastructure.
Can I purchase an extended service plan for out-of-warranty IT devices?
While out-of-warranty devices typically cannot be covered by traditional extended service plans, ExterNetworks offers flexible maintenance contracts that can provide ongoing support and protection for your equipment.
What happens if a repaired device fails again after service?
At ExterNetworks, we prioritize service reliability. If a repaired device fails within the specified post-repair period, our team will reassess the issue and provide a resolution promptly. Our goal is to minimize downtime and ensure seamless business operations with our expert troubleshooting and support.
Do you provide any guarantee on parts and labor for out-of-warranty repairs?
Yes, ExterNetworks offers a limited warranty on both parts and labor for out-of-warranty repairs. We source high-quality components and ensure expert workmanship to extend the lifespan of your IT equipment. Our commitment to service excellence means businesses can rely on dependable, long-term solutions tailored to their operational needs.